Website Accessibility for Healthcare Practices
AI-Powered Accessibility, Included at No Extra Cost
Every website O360 builds and hosts includes an AI-driven accessibility layer — the same plugin that is sold on its own for $39 a month. We include it at no cost, on every site, for as long as we host you.
It runs continuously in the background, adapting your website for screen readers, keyboard-only navigation, low vision, color blindness, and cognitive needs — without changing how your site looks to everyone else.
- AI-driven — runs continuously, not once
- Covers 80+ of WCAG 2.2 success criteria
- Resolves ~80% of common automated audit errors
- A $39/month product, included at no cost
- Accessibility statement page generated for your site
- Manual expert audit available separately
A Patient Who Cannot Use Your Website Will Not Call You
Healthcare has an older patient base than almost any other industry. A meaningful share of the people looking for you are dealing with reduced vision, tremor, arthritis, hearing loss, or reading difficulty — and many of them browse with a screen reader, a keyboard, or their phone text size turned all the way up.
When a website is not built for that, nothing dramatic happens. There is no error message. The patient simply gives up on the appointment form and calls the practice down the street. An accessible website is not a niche feature in healthcare — it is the difference between a booked chair and a silent one.
- Screen-reader ready
- Keyboard-only navigation
- Contrast & text sizing controls
- Readable, labeled forms
- Reduced-motion & reading modes
What the Accessibility Layer Actually Does
It Reads Your Site the Way a Screen Reader Does
The AI scans every page and supplies the structure assistive technology depends on — image descriptions, form labels, button roles, heading order and landmarks — so a blind or low-vision patient can actually navigate your site and book.
It Adapts to the Individual Visitor
A control panel lets each visitor set your website up for themselves: bigger text, higher contrast, color-blindness profiles, a dyslexia-friendly font, a reading guide, reduced motion, or keyboard-only navigation.
It Keeps Working After Launch
Re-scanning is continuous, so the service page your team adds next quarter is covered too. We keep the plugin updated as part of hosting, and it stays on for as long as we host your website.
What You Get, at No Cost
The full commercial plugin — not a trimmed-down version. It is installed, configured and kept current by our team as part of your hosting, and it stays active for as long as we host your website. There is no separate line item and no upsell later.
- The full AI accessibility plugin ($39/mo value)
- Screen-reader and keyboard remediation
- Visitor control panel with vision profiles
- Color-blindness and high-contrast modes
- Dyslexia-friendly font and reading guide
- Reduced-motion and text-only modes
- Ongoing re-scanning as you add pages
- Accessibility statement & certification page
What the AI Layer Covers
The plugin works in two directions at once. It reads your website the way assistive technology reads it and repairs what it can automatically, and it gives visitors a control panel to adapt the page to how they personally need to read it. Between them, the vendor reports coverage of more than 80 WCAG 2.2 success criteria and resolution of roughly 80% of the errors a standard automated audit reports. Here is what that looks like in practice:
Screen-Reader and Keyboard Access
The AI scans your pages and supplies what screen readers need in order to describe them — image descriptions, form labels, button roles, landmark structure and heading order. It also builds a keyboard navigation layer, so a visitor who cannot use a mouse can move through menus, forms, galleries and popups with the tab key alone.
Vision, Contrast and Color Adjustments
Visitors can enlarge text, increase spacing, switch to a high-contrast or monochrome palette, and apply profiles built for color blindness or low vision. A visitor with cataracts or a red-green deficiency can make your website readable for themselves in a single click, and the change persists as they move through the site.
Motor, Cognitive and Reading Support
Larger click targets and a reduced-motion mode help visitors with tremor or limited dexterity. A reading guide, text-only mode, and dyslexia-friendly font help visitors who struggle with dense pages. Animations and auto-playing motion can be stopped — which matters for anyone sensitive to movement on screen.
Continuous Re-Scanning and a Statement Page
This is not a one-time cleanup. The AI re-scans your website on an ongoing basis, so pages you add later are covered too, rather than drifting out of compliance the first time your team posts a new service page. It also generates an accessibility statement and certification page for your website, documenting what has been done.
All of it included with your O360 website — a $39/month product at no cost to you, for as long as we host you.
What Is Your Call
Whether this is enough for your practice is a decision for you and your attorney.
We want to be straight with you about where the line is. An automated tool is a strong, genuinely useful starting point, and it handles the large majority of what an audit flags. But some accessibility criteria require human judgement — whether alternative text truly describes a clinical image, whether a complex form is understandable, whether a video needs captions and a transcript. No plugin, ours or anyone else’s, settles those on its own.
Whether this is sufficient for your practice is not our call to make. It depends on your state, the patients you serve, the size and type of your practice, and obligations that may apply to you specifically. That is a question for you and your attorney, and we would encourage you to ask it rather than assume. What we can tell you plainly is what the tool does, what it costs everywhere else, and that we include it.
If you decide you need more, a manual expert audit and remediation can be arranged separately — just ask us.
- Automated tools handle most, but not all, criteria
- Alternative text on clinical images needs human review
- Complex forms and documents may need manual work
- Video captions and transcripts are a separate step
- Manual expert audit available on request
- Small practices may qualify for the $5,000 Disabled Access Credit
How It Gets Turned On
Nothing to install, nothing to configure, and nothing extra to pay. If O360 builds and hosts your website, the accessibility layer is already part of it. If you are already a client and are not sure whether it is running, ask our support team and we will check it for you the same day.
1. Included at Launch
The plugin is installed and configured as part of your build. You do not order it, approve it, or pay for it separately — it ships with the website.
2. Scanned and Adapted
The AI reads your pages, applies its remediation layer, and puts the visitor control panel on your site. Your design is unchanged for everyone else.
3. Kept Current
Re-scanning continues as you add pages, and we keep the plugin updated as part of hosting. An accessibility statement page is generated for your site.
Website Accessibility FAQs
Accessibility obligations for healthcare practices come from several directions — federal rules, state law, and in some cases the programs a practice participates in — and they do not apply identically to everyone. Whether and how they apply to your practice depends on your state, your size, your patient population and your specialty. That is genuinely a question for you and your attorney. What we can tell you is what the tool on your website does and what it covers.
Nothing to you. The plugin is sold on its own for $39 a month. We include it with every website we build and host, at no additional cost, for as long as we host you. It is not a trial and it is not a reduced tier — it is the full product.
The vendor reports coverage of more than 80 WCAG 2.2 success criteria and resolution of roughly 80% of the errors a standard automated audit reports. The remaining portion is the part that needs human judgement — which is why we are explicit that a plugin alone is a strong starting point rather than the end of the conversation.
No. For a visitor who does not open the accessibility panel, your website looks and behaves exactly as designed. The remediation layer works underneath, in the code that assistive technology reads. The visual adjustments only apply to the individual visitor who chooses them.
It is built to load asynchronously, so it does not block your pages from rendering. We monitor site speed as part of hosting, and page performance is something we track on every site we run — if anything ever affected it, we would see it.
Captions, transcripts and accessible PDF documents sit outside what any automated layer can do. If you need them, tell us — we can handle captioning on the patient-education videos we produce, and we can point you to the right route for document remediation.
Yes. A manual audit by accessibility specialists, with hands-on remediation of what the automated layer cannot reach, can be arranged separately. It is not included, but we will quote it and coordinate it for you if you decide you want that level of review.
The plugin is included with the websites we build and host, which is what lets us provide it at no cost. If your site is hosted somewhere else, you would license it directly from the vendor at their $39 monthly rate — or talk to us about moving your website over, in which case it comes with it.
No — they are separate obligations that practices often assume are one and the same. HIPAA governs how patient information is stored and transmitted. Accessibility governs whether a person with a disability can actually use your website. A site can satisfy one and not the other. We build for both, and we keep them clearly separated so nobody assumes a checkbox they have not actually ticked.
There is a federal Disabled Access Credit (IRS Form 8826) available to small businesses, which many private practices qualify as. It covers a portion of eligible expenses incurred to improve accessibility. Whether your practice qualifies, and what counts as an eligible expense, is a question for your CPA — we are not the right people to answer it. We mention it because practices are frequently unaware it exists.
Want a website that every one of your patients can actually use?
Tell us about your practice and we will send pricing and a plan — with the accessibility layer already included, the way it is on every website we build. No sales calls. No spam. Quick response.